Policy

Returns.

Cancel before it ships. Final sale after that.

You can cancel before it ships

Changed your mind before your order goes out? Email help@slicklickslabs.com with your order number and we’ll cancel it and refund you in full. No reason needed.

If we can’t ship inside the timeframe we quoted you, we’ll get in touch and you can either wait or take a full refund — your call.

Once it ships, all sales are final

Our mystery apparel sets are curated as unique, limited-run experiences. Due to the nature of these items and our hand-pressed, made-to-order process, we do not accept returns or exchanges on shipped orders — including on size or design. By completing your purchase, you accept the item received as-is.

Damaged or defective items

If your shirt arrives damaged or defective due to a manufacturing error, email help@slicklickslabs.com within 5 business days of delivery with clear photographs of the damage/defect. Slick Licks Labs determines, at its sole discretion, whether an item qualifies for a replacement.

See our full Terms of Service for complete policy details.